Track an Order

Enter the order number you would like to track in the form below.

 

Free and Secure International Shipping

We offer fast and free shipping internationally for every order through UPS, DHL and EMS.

Due to COVID-19, carrier policies are changing; UPS, DHL and EMS may not require a signature upon delivery. For more information, please see the policies for UPS, DHL and EMS. Please make arrangements for someone to be at the shipping destination.


Refund and Return

Since we are operating under limited capacity and can only process limited amount of customized diamonds each business day, we reserve a spot and schedule a processing time frame for each new order, therefore refund and return is not applicable for all orders. 

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